IT - Training

We offer specific training courses and workshops for our customers and prospectiv customers in our training rooms in Hamburg or on-site at your company. Our courses cover the functionality of our products and the necessary SAP topics. We will be more than happy to arrange an individual appointment with you.

AccountMan

AccountMan I - Basics
Location	Hamburg
Objectives	Introduction to cost allocation; Learnings from the system measurement; system optimization; Allocation of IT capacities and costs with AccountMan.
Contents	- Which IT costs should be allocated? - Why cost allocation? - Configuration of AccountMan - Conception of the allocation - Implementation of cost centers - Economical background

Process Automation with BatchMan

Fundamental Training
Location	Hamburg
Objectives	Basics of process automation and job control in SAP
Contents	Introduction to SAP-job control Basic functions of BatchMan Scheduling and monitoring of low level job schedules
Prerequisites	Basic knowledge of SAP

Advanced Training
Location	Hamburg
Objectives	Based on the previous training, administrative tasks of process automation with BatchMan are expanded and intensified. The participant can execute the BatchMan administration independently after this session.
Contents	BatchMan installation and upgrade, TVARV-Variables, Complex job dependencies, Multiple schedules, Time zones, Jobs on user request, File transfers, Scripting Unix/NT/Mainframe.
Prerequisites	Basic knowledge of SAP, BatchMan basic training

HelpMan

HelpMan - Basic Training
Location	Hamburg
Objectives	Basic functions of HelpMan / Basic steps
Contents	Introduction to Change-, Problem and Incident-Management

ITIL BASIC - Training (IT Infrastructure Library)
Location	Hamburg
Objectives	People, processes and technology - What about the "Return on Investment"? How to start? Introduce ITIL - make perfect use of standards. The advantage of standards; Maintenance of the current situation and further development; Human and Technique - a perfect team.
Contents	- The Tools - ITIL Possibilities - Additional Activities, Customization Reach your Objectives using ITIL; Cooperation between project team and user; the alteration of the organization; Consequences for the employees.

Training topics

>> AccountMan

>> SAP Process Automation: BatchMan

>> HelpMan

We are always interested in adding further training courses. If you have any special wishes or interests, just ask us. We will develop a proposal for you. Trainings can also take place on location at your company if you prefer.

>> Contact us